Support

Answers, not runarounds

Can't find what you need below? Our team responds in minutes, not days.

Questions

Frequently asked

Account & billing

Yes — the Plus plan covers 5 devices simultaneously, and Family extends that to 10, all under one subscription.

Privacy & security

No. We don't log connection timestamps, IP addresses, browsing activity, or bandwidth per session. What we don't collect can't be requested, breached, or subpoenaed.

Technical

OpenVPN and IKEv2 are slower and more complex to reason about for the same security guarantees. WireGuard is faster, uses modern cryptography, and its smaller codebase is easier to verify — so we tuned one protocol properly instead of offering several half-heartedly.

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support@kryptonyme.app — replies within a few hours, every day.

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